How can I return goods?
It is possible to return any product in the 15 days after the delivery to receive a refund for said article.
Returned items must be in perfect conditions, tags and and packaging included. Each returned item will be inspected.
You'll need to insert your bill and your order reference (print it and put it in the box).
The goods are your responsibility until it gets to our warehouse. Make sure your goods are perfectly packaged in order to avoid damage to the goods or the original packaging. We won't be responsible for any mistaken returned item. To return any goods please dowload this form. Once your return is accepted, you'll be able to send your package to
C/O SEGRA 95 SRL UFFICI E LOGISTICA
Via Cuneo 17, 20054 Segrate (MI)
You are kindly suggested to return your goods with a tracked delivery service to the address above. Once your package is delievered to us we will proceed to automatically refund you. Make sure your package is ensured and prepaid, we are sorry but we are not going to be able to accept any unpaid retuerns. As soon as we'll have made sure that your package is in line with our requests, we'll proceed to refund you. Thank you